Hi,
We have a team of Standard Authors using Instant Producer who submit their content to the server.
I review and edit it with Producer then move projects into the right location using Manager.
All the authors can access the library and view the demos, tests etc in the web-based Trainer after being asked to login the first time.
But when Learners receive the same link via email, they login and instead of the Trainer opening, IE interprets a part of the URL as an object to open or save. Clicking either of these options produces no result.
I did some tests:
I had a Learner try to login using my PC (which works for me so it's not a question of browser settings or missing software/drivers) and the same thing happened.
In the Manager I then assigned the same user the role of Standard Author and hey presto the trainer opened. Then I removed the role and the user was once again unable to view the Trainer.
Does anyone have an idea where in roles/permissions or settings or elsewhere I should look for a cure to this problem?
Thanks in advance,
David
